PRIVACY AND COOKIE POLICY
The Company, Hosocat, which is a registered company in England and Wales, values the privacy of its users and has created this Privacy Policy to explain how personal information is collected and used. The Company will not sell or share personal information without the user’s knowledge and approval. By using this website, the user agrees to the terms of this Policy and the information collection, use, and transfer practices described within. The Policy is subject to change, and any updates will be posted on the website. This Policy should be read in conjunction with the website’s Terms and Conditions of Use. The Data Controller, for the purposes of the Data Protection Act 1998, is Hosocat.
What information does HOSOCAT collects and how does HOSOCAT use it?
The non-personally identifiable information collected by the Company is used to help diagnose problems with the server, administer the website, track user traffic patterns, and improve the website and services offered. This information may also be used to gather demographic information about the user base as a whole, such as age, gender, and interests, which can help the Company tailor its services and marketing efforts. The Company may share this information with its partners, affiliates, or advertisers, but it will not disclose any personally identifiable information without your explicit consent.
Does HOSOCAT have a newsletter?
The Company regularly sends out a Newsletter via email to all users, unless they have opted-out. The Newsletter may contain information about new features on the website, upcoming events or special promotions. Users may choose to unsubscribe from the Newsletter at any time by sending an email to Customer Service at info@hosocat.co.uk.
Disclosure of your information
The information provided to the company may be accessed by or given to third parties who act for the company for the purposes set out in the policy or for other purposes approved by the user. These third parties may process information, fulfil and deliver orders, process credit card payments, and provide support services on the company’s behalf. However, the company will not pass on any information that can be used to identify the user unless they have given their consent.
The company may also pass on aggregate information on the usage of their website to third parties, but this information will not include any information that can be used to identify the user.
If the user has consented, the company may allow other companies in their group to contact them occasionally about products and services that may be of interest. These companies may contact the user by email, but if the user changes their mind about being contacted, they can let the company know.
If any material posted or uploaded by the user to the company’s site constitutes a violation of another party’s intellectual property rights or rights of privacy, the company may disclose the user’s identity and contact details to that third party or to other companies and organizations for fraud protection and credit risk reduction purposes.
If the company enters into a joint venture, is sold or merged with another business entity, the user’s information may be disclosed to the new business partners or owners.
The company will do its best to protect the user’s personal data, but the transmission of information via the internet is not completely secure, and any transmission is at the user’s own risk.
The company will not share, sell, or distribute any information provided by the user unless required to do so by law or with the user’s consent.
Does HOSOCAT use cookies?
Website cookies are small data files that are stored on your computer or mobile device by websites that you visit. They are designed to store information about your preferences or actions on the website, such as login information, language preferences, items added to a shopping cart, or pages visited.
Cookies are used by websites to enhance the user experience, to remember user preferences, to enable certain website functionalities, and to gather analytics data. For example, cookies can be used to personalize your browsing experience, to remember your login details so that you don’t have to enter them every time you visit a website, or to track your activity on a website in order to provide better content and services. Here is the summary of the types of cookies being used on the our website:
- Strictly Necessary Cookies: These cookies are essential for the operation of the website and cannot be turned off in our system. They are usually set in response to actions made by you, such as logging in, filling in forms, or setting your privacy preferences. You can set your browser to block or alert you about these cookies, but some parts of the site may not work properly as a result.
- Performance Cookies: These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site, and we will not be able to monitor its performance.
- Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these services may not function properly.
- Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
You can manage and disable cookies through your browser settings. Please note that if you choose to disable cookies, some parts of the Hosocat website may not function properly.
Is my information private with company merchants and advertisers?
The Company’s website may have links to external websites of third-party partners and advertisers, each of which may have their own privacy policies. This Policy does not cover the privacy policies of these external websites, so it is recommended that you review them before interacting with them. The only information that may be shared between the Company and its partners is voluntary information related to order tracking and providing accurate information. Order information, including order numbers and amounts, may be shared with affiliate merchants and third-party affiliate program management companies for tracking purposes, but will not be released to other parties unless requested. The Company also displays banner and other advertisements on its website from Google and other third parties, which may use cookies or web beacons to collect information. To learn more about privacy policies related to these advertisements, please refer to the policies of the third parties involved.
What about data security?
We take reasonable measures to protect your information from unauthorized access, unlawful processing, accidental loss, destruction, or damage. We will keep your information for a reasonable time or as required by law. Our advertisers and partners are also required to ensure the security of user data they receive, but if a breach of their security occurs, you agree that the Company will not be responsible for any losses or damages. We restrict access to personal information about users to employees who reasonably need it to provide products or services.
Can I see the information the company collects about me?
You have the right to access and review the personal information that the Company has about you. If you need to make any corrections or updates to your information, please contact us at info@hosocat.co.uk. We will provide you with this information free of charge, but we reserve the right to charge a reasonable fee for requests that are deemed unfounded or excessive due to their repetitive nature. If we decide to charge a fee, we will take into account the administrative costs involved in providing the information or taking the requested action. In some cases, we may refuse to act on your request.
Can I opt out of the list of active users?
The Company provides users with the choice to remove their personally identifiable information from our list of active users. Additionally, users can opt-out of receiving certain communications from us, such as our newsletter. To unsubscribe or opt-out of communications, users can email our Customer Service team at info@hosocat.co.uk, and we will respond within 48 hours.
Please note that we cannot guarantee the removal of your personally identifiable information from any 3rd-party partner or advertiser who has already been provided your information in accordance with this Policy. We are not responsible for their handling of your information, and you should review their privacy policies for more information.
Where is the website located?
The website is operated and maintained in the UK. If you access the Company’s website from a location outside the UK, you are giving permission for your information to be imported and used in accordance with the policies stated on the website.
What is the minimum age to use this website?
The Company’s website and products/services are meant for individuals who are 18 years or older, or business entities. If the Company becomes aware that a user is under 18 years old and accessing their products/services without the necessary consent from a parent or legal guardian, the Company will terminate their account immediately.
Will there be changes to this privacy policy?
The Company may change this Policy at any time if needed, either due to new services or modifications to existing ones. The Company will not provide personal notification of changes to this Policy. Users should regularly review this Policy to check for any updates. By continuing to use the Company website, users accept and agree to the Policy, including any changes made to it.
Where can I accessed this policy
This Policy is accessible from the Home Page of the Company web site footer, under the link “Privacy and Cookie Policy”.
Spyware
The Company does not engage in the use or installation of spyware on user computers, and we also do not use spyware to retrieve information from user computers.
Section titles
The headings or titles used in this Policy are provided for convenience only and do not have any legal or contractual significance.
Payment partners
The Company offers payment options through Paypal, Stripe, and direct debits. Each user is subject to the terms of use, privacy policies, and other legal requirements of their chosen payment partner. Users are advised to review the payment partner’s Terms of Use, Privacy Policy, and other legal disclosures.
Contact
We welcome any comments, queries, or requests regarding the use of your information, which can be addressed to us at info@hosocat.co.uk.
Effective date of this cookie and privacy policy
This Privacy Policy became effective, on 01.04.2023